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Index of Chilkat Blog Posts

October 5, 2007

Read Receipt vs. Delivery Receipt when Sending Email

If you send an email using Outlook, there are two optional checkboxes that can be checked:

1. Request a delivery receipt for this message.
2. Request a read receipt for this message.

If you check "delivery receipt", the "Return-Receipt-To" header field is added to your email. For example:
Return-Receipt-To: "Chilkat Software"

If you check "read receipt", the "Disposition-Notification-To" header field is added to your email. For example:

Disposition-Notification-To: "Chilkat Software" <admin@chilkatsoft.com>

The delivery receipt (i.e. Return-Receipt-To) is a request for the receiving mail server to send a DSN (delivery status notification) as soon as it receives the email.

The read receipt (i.e. Disposition-Notification-To) is a request for the receiving email client to send a DSN as soon as the person opens the email.

Both header fields can be added using the Chilkat Email object’s AddHeaderField method. For example:

email.AddHeaderField( "Return-Receipt-To" , "\"Chilkat Software\" <admin@chilkatsoft.com>" );
email.AddHeaderField( "Disposition-Notification-To" , "\"Chilkat Software\" <admin@chilkatsoft.com>" );

Setting the email.ReturnReceipt property is the equivalent of adding the Disposition-Notification-To field. (Sorry for the confusion. Unfortunately, that was a mistake made about 8 years ago…)


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